Privacy Policy

This Privacy Policy applies to the services of James & Laura Toronto. We highly value the privacy of our customers and are committed to protecting any personal information you share with us. All personal data is handled with care and in accordance with applicable privacy laws.

Information We Collect

When you visit our website, place an order, or create an account, we may collect the following personal information:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • IP address and device information

  • Browser type and usage data

  • Activity on our website, including pages visited and products viewed

Purpose of Data Processing

We use your personal information for the following purposes:

  • Processing and delivering orders

  • Providing customer service and support

  • Communicating order updates and important information

  • Improving our website, products, and overall customer experience

  • Preventing fraud and ensuring secure transactions

  • Marketing and promotional communication, only when permitted

Sharing Information with Third Parties

Your personal data is only shared with third parties when necessary to operate our business, such as:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

These third parties are only granted access to the information required to perform their services and are obligated to handle your data securely. We may also disclose personal information if legally required to do so.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies

Our website uses cookies and similar technologies to enhance functionality, analyze website traffic, and support marketing activities. Cookies help us understand how visitors interact with our site so we can improve performance and user experience.

You can manage or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your personal information

  • Object to or restrict certain data processing activities

  • Request data portability where applicable

To exercise any of these rights, please contact us using the details below.

Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All payments are processed securely through trusted third-party providers.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your data is handled, please contact us at:

James & Laura Toronto
Email: info@jameslauratoronto.com