Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of James & Laura Toronto. By placing an order on our website, you agree to be bound by these terms.
1. Applicability
These Terms & Conditions apply to every offer, order, and agreement made through the James & Laura Toronto website. By completing a purchase, you confirm that you have read, understood, and accepted these terms.
2. Product Information
We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, minor differences, typographical errors, or inaccuracies may occur. Such errors do not entitle customers to compensation or contract cancellation.
3. Orders and Payments
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All orders are processed once full payment has been successfully received.
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Available payment methods may vary depending on your location and are clearly displayed during checkout.
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Customers are responsible for ensuring that their payment details are correct at the time of purchase.
4. Order Processing and Delivery
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Orders are typically processed within 1 to 3 business days.
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Delivery times may vary depending on destination and carrier conditions.
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James & Laura Toronto works with trusted international fulfillment and shipping partners to ensure reliable delivery.
Delivery time estimates are provided for guidance only and are not guaranteed.
5. Cancellations and Returns
Please refer to our separate Return Policy for detailed information regarding returns, cancellations, and refunds.
6. Liability
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James & Laura Toronto is not responsible for lost or damaged packages once tracking confirms successful delivery to the address provided by the customer.
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Customers are responsible for providing accurate and complete shipping information.
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Address corrections must be requested within 24 hours of placing an order.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of James & Laura Toronto and may not be copied, reproduced, or used without prior written permission.
8. Complaints Procedure
If you have a complaint or concern, please contact us via email at info@jameslauratoronto.com. We aim to respond to all inquiries within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable international consumer and e-commerce regulations, without regard to conflict of law principles.
Contact Information
James & Laura Toronto
Email: info@jameslauratoronto.com